Our privacy & cookies policy
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
This policy is divided into three parts:
• Part A includes basic information about the primary service provider of eagatrustreboot.com services, Ineo Life Limited.;
• Part B is concerned with our use of personal data generally; and
• Part C is concerned with the web cookies that are employed by our website.
By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
PART A: Ineo Life Limited
(1) Data controller(s)
Ineo Life Limited is registered with the Information Commissioners Office (ICO) under registration reference: ZA267660
Ineo Life Limited is a data controller in respect of all the personal data collected on or in relation to this website.
In addition, where we pass your personal data to The eaga Trust who will also be a data controller in respect of that data.
(2) Contact details
If you have any questions about this privacy policy or our treatment of your personal information, please write to us:
• by email to contact(at)ineo-life.co.uk; or
• using our website contact form; or
• by post to Ineo Life Ltd. Wigley Manor, Romsey Road, Ower, Romsey, Hampshire, England, SO51 6AF.
If you have any questions about how the eaga Trust handles your personal information, please write to them:
• by email to contact(at)eagatrust.com; or
• by post to the eaga Trust, 3rd floor, Citygate, St James Boulevard, Newcastle upon Tyne, England NE1 4JE.
PART B: PERSONAL DATA
(3) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system type and version, referral source, length of visit, page views, website navigation paths and service usage);
(b) information relating to any transactions carried out between you and us on or in relation to this website and other online and off-line services used within the Reboot programme;
(c) information that you provide to us for the purpose of registering with us;
(e) information that you send to us in order to obtain certification services;
(f) information that you provide to us for the purpose of subscribing to our website email notifications and/or newsletters;
(g) information that you provide to us for the purpose of using our website-based and other services; and
(h) any other information that you choose to send to us.
(4) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(f) send you general (non-marketing) non-commercial communications;
(g) send you email notifications which you have requested;
(h) send to you other electronic & digital notifications via device based applications and software
(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and
(j) deal with enquiries and complaints made by or about you relating to the website.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
We use the Slack application as a communications tool and Docebo cloud software as a service as a learning management system. We may also use Skype as a communications tool and other applications which integrate with the above, to deliver our services to you.
(5) the eaga Trust
Where you make a request for Reboot services, we will also pass to the eaga Trust only the information required to verify your eaga Trust membership.
Where we pass your personal data to the eaga Trust, the Trust will be a data contoller in respect of that data (in addition to us continuing to be a data controller in respect of that data). You can view the privacy policy of the eaga Trust by following this link: https://www.eagatrust.com/privacy-policy/
(6) Other disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(7) International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate to enable us to use the information in accordance with this privacy policy.
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
(8) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All traffic between your browser and our website will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except, of course, if under any circumstances which require you to log in to the website).
(9) Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
We may from time to time also notify you of changes to our privacy policy by email or other electronic means.
(10) Your rights
You may instruct us to provide you with any personal information we (ineo Life Ltd.) hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
(11) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(12) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
PART C: COOKIES
(13) About cookies
Our website uses cookies. You consent to our use of cookies in accordance with the terms of this policy.
Cookies consist of small files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
(14) Cookies on this website
We use both session cookies and persistent cookies on this website.
(15) How we use cookies
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes:
(1) to recognise your computer when you visit our website;
(2) to track you as you navigate our website, and to enable the use of the some of the features on our website (such as our shopping cart, Q&A system, and blogging and commenting system);
(3) to improve the website’s usability;
(4) to analyse the use of our website;
(5) in the administration of this website;
(6) to personalise our website for you, including targeting advertisements which may be of particular interest to you.
(16) Third party cookies
When you use our website, you may also be sent third party cookies.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
(17) Blocking cookies
Most browsers allow you to refuse to accept cookies. For example:
(1) in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;
(2) in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use many of the features of this website.
(18) Deleting cookies
You can also delete cookies already stored on your computer. The method of doing so will depend upon your web browser. Instructions are available at the following URLs.
Internet Explorer:
http://support.microsoft.com/kb/278835;
Firefox:
http://support.mozilla.com/en-US/kb/Deleting%20cookies
Chrome;
http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647
Opera:
http://www.opera.com/browser/tutorials/security/privacy/
Safari (v3):
http://docs.info.apple.com/article.html?path=Safari/3.0/en/11471.html
Privacy policy version 1.1 applicable from 04 July 2017
E&OE